Delivery Service : Free Local Delivery
We offer a free delivery service in the following areas:
Burnley, Pendle and Padiham
(this includes Barnoldswick, Earby, Trawden, Laneshawbridge, Colne, Nelson, Blacko, Barrowford,Read, Simonstone etc)
Outside these areas a small charge may be required, please ask more details in store
Free delivery on Friday and Saturday only
On delivery you may find that the mattress is shorter and narrower than the specified size, due to shrinkage during transportation. This is normal in a hand built bed. Over the first few weeks of use the mattress will assume its correct size.
Air your mattress
After its removal from the packaging, please leave your mattress uncovered in a well-ventilated room for a few hours to allow any condensation to escape. Air your mattress regularly to allow any naturally absorbed perspiration to evaporate. You will also notice that your new bed has an aroma of 'newness', this is normal and will soon fade if aired regularly.
Use a suitable base
If you have purchased only a mattress, do not use it on a base for which it was not designed. The life of a mattress can be severely shortened by use of an old or unsuitable base. In many cases, could void any guarantee on the mattress.
Protect your mattress
No mattress is completely colourfast. We recommend that you use a suitable mattress cover to protect the mattress from body moisture or other liquids. Never use your mattress without bed linen.
Getting used to your new bed
Chances are that the springs and upholstery in your old bed were not what they used to be, so your new bed may seem a little strange at first. Please allow time for your body to adjust to your new bed and for the fillings to settle.
From the first time you use your new mattress, the area you sleep on will appear lower than the surrounding area. Please do not be concerned, this is known as settlement and is perfectly normal. To ensure even settlement across the surface of the mattress we recommend that you turn and rotate your mattress regularly.
Do not fold or bend your mattress
When moving the mattress, please do not bend, roll or fold it, as this could distort the structure of the pocket spring unit.
Do not misuse your mattress
The spring unit can be damaged if the mattress is subjected to excessive wear (e.g. jumping up and down on it) or repeated localized pressure (e.g. sitting on the edge of the mattress) so this should also be avoided. Misuse of the mattress in this way will invalidate your guarantee.
We recommend that during the first six months of use, your mattress should be turned every two weeks and then monthly thereafter. You should alternate between turning the mattress over and rotating it from top-to-tail to ensure even settlement. Use the handles fitted to the mattress to position it on the divan base. Do not allow the mattress to bang or fall against the side of the divan, as this may damage the spring system. Some assistance may be required.
No turn mattresses
Our 'No Turn' mattresses feature modern, robust fillings that reduce the settlement of the mattress and therefore do not need to be turned. These mattresses will usually only have one sleeping side; this will be the side with the label on it. Although it will never need to be turned over, we recommend that you rotate the mattress from top-to-tail regularly, following the instructions above, so that the mattress wears evenly.
Storage of your mattress
If you have to store your mattress for any period of time please make sure it is stored flat and not on its side. Incorrect storage will distort the spring unit and cause the fillings to move and settle unevenly.
Do not use detergent or chemical cleaners as many of these products may damage the fabric or stitching. Vacuuming will lead to unnecessary disturbance of layer fillings and is not recommended. Dust and fluff can be removed from your bed by using a soft brush every few months or when necessary. Stains and spillages should be soaked up with an absorbent, dry cloth. Do not 'wet' the mattress to clean it as this could damage the upholstery.
Where a removable mattress cover is supplied it should be washed at 60°C or dry cleaned, depending on care instructions.
Divan drawers and slide storage
The storage in divans have been designed primarily to hold bed linen, clothing and lightweight items. Please do not overload the drawers as excessive weight can cause them to become damaged or distorted, and overfilling them could cause the drawers to jam. For your guidance the recommended drawer weights are approximately 10-15kg in each drawer. Please ensure the weight in the drawer is evenly spread.
Never sit on the head or foot ends on the bed when it is in a raised position as this could cause the arms on the frame to bend. Do not sit on the slatted base.
Always use the footbar to prevent the mattress from slipping forwards.
Keep legs screwed tightly into the base and check them regularly.
Carelessness causes fire
We strongly advise against smoking while in bed and that naked flames are kept away from the upholstery